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P365-MS. Manual safety too stiff.

37K views 75 replies 42 participants last post by  Buds  
#1 ·
Got P365-MS today and the safety is so stiff that I can’t move it with a thumb. Anyone has this issue? I guess it has to go to the mother ship.
 
#2 ·
I got to play with one at the NRA in Indianapolis and it seemed a little stiff, but suspect that it had probably been flipped at least a thousand times, so you might try doing the same thing----use gloves if necessary, before shipping it back. A call to Sig might give you some further suggestions, also.
 
#5 ·
It was stiff for the first few flips, but then it got stiff to the point that I absolutely can’t flip it one handed. When I do it two handed, it feels like it’s grinding severely.

It goes off easily, but the angle makes it more difficult to engage the safety one-handed. I presume that's not what you're talking about.
 
#10 ·
I’m embarrassed to tell, I’ve opened the box only after getting home. Came with a toddler for FFL transfer who was very distracting. Could have signed for a brick in the box.

I have not shot the gun, just received it yesterday evening and it was extremely stiff out of the box. Tried to break it in by flipping it a few times and now the safety is completely stuck in the “safe” position. Can’t flip it down even with two hands and a belly. Wanted to test it a little bit before sending it in to see how it shots, but now, unfortunately, I can’t.

Sig will fix it, but when choosing MS model I thought that I could train to become fast with the safety. I’ve never thought of a safety as a potential failure point.
 
#14 ·
Tried it, after few dozens of flips it’s now totally stuck.


As you’ve said yourself, the return would have been at my expense. Since I shot P365 many times, I knew I wanted the gun. I will just send it to Sig at their expense. Highly unlikely they won’t be able to fix it.
I guess the OP didn't read this thread. https://sigtalk.com/1911-pistols/351384-importance-inspecting-new-firearms.html

On most transfers, once you accept the gun there is no return to the seller. That's why it is always imperative to go over the gun with a fine tooth comb before accepting delivery from the FFL. Usually if there is an obvious flaw with the gun the seller will accept it back (at buyer's expense for shipping) and issue a refund if they sold a defective gun.

I'll be interested to hear how the stuck safety issue is resolved.
 
#13 ·
I guess the OP didn't read this thread. https://sigtalk.com/1911-pistols/351384-importance-inspecting-new-firearms.html

On most transfers, once you accept the gun there is no return to the seller. That's why it is always imperative to go over the gun with a fine tooth comb before accepting delivery from the FFL. Usually if there is an obvious flaw with the gun the seller will accept it back (at buyer's expense for shipping) and issue a refund if they sold a defective gun.

I'll be interested to hear how the stuck safety issue is resolved.
 
#21 ·
I second the previous poster’s suggestion. It seems that the safety remains locked until the striker is reset. If you rack the slide part of the way it resets the striker and allows the safety to pivot. Having said that I’m not sure how it would get stuck in the safe position. Mine was a little stiff out of the box but I took down the gun to clean and lubricate before shooting and then put a little oil on the left side by the safety and it worked itself in nicely. The safety now functions smoothly. I hope that helps. Either way I’m sure Sig will get it working for you quickly.
 
#22 ·
The striker was reset. This was suggested by Sig when I call them. The safety was very stiff from the beginning, impossible to flip with one hand. It got more and more stiff progressively, with a feeling of grinding sand inside the safety mechanism, until it got stuck in the safe position.

I did take it apart and it was very dry. I didn’t oil it before trying to break it in, nor I cleaned it before sending it - wanted them to see the gun exactly as they sold it to me. In contrast, when I bought p938 two years ago, it was soaked in lubricant.

I have no doubt Sig will fix such an obvious issue, just a little bit upset it was not stuck in the fire position so I could test fire it before mailing.
 
#23 ·
Subscribing. The MS version is the only Massachusetts complaint one. While I have been eagerly awaiting my chance to own one, I want to see if I should potentially wait a little bit longer. Cannot say hearing these reports are super-encouraging. I sympathize with the buyers struggling with this issue. We all want it to be all we’d hoped it could be.
 
#25 · (Edited)
Here is an update.

SIG called me and said that they couldn’t see the problem. They said that since it’s the first time they encountered the problem their supervisor looked at the gun. They suggested that probably taking it apart fixed the problem, or that I tried to disengage safety without engaging the striker. The later is definitely not true as I’ve loaded the magazine and unloaded it by racking the slide. So the striker was definitely engaged.

Today I got the gun back. It was literally soaked in oil. The safety was still very stiff. My wife, a healthy young woman can’t move the safety. I flipped it about a hundred times, stiffness changed between flips. Then it got stuck to the point I couldn’t move it even with two hands. I managed to finally move it by pushing the safety on the edge of a thick cardboard box. Tomorrow I’ll measure force required to flip with my floor scale and probably post a video. My guestimate would be around 50lbs - I had to put some weight until it moved.

My P938 had to go twice for the same problem- failure to feed. It just didn’t feed right after getting back from SIG. Now it works perfectly. But I thought this would be a trivial issue to fix.
 
#29 ·
I do rack the slide from time to time. As I understand there are two facets to stiff safety. A strong spring with rough surface causing friction or stiffness. This is getting a little better after thousands of flips I did.

Another facet is that safety moves about quarter mm from side to side. And sometimes when it’s not centered, it is getting caught on something inside - it doesn’t touch edges of the slide as someone else has, even in extreme left or right position. When it’s got caught I cannot move safety at all. Then I have to wiggle safety from left to right and tap it lightly to make it move. It’s obviously not perfect as it’s too slow, but unfortunately Sig told that the gun performed normally so I’ll have live somehow with it.
 
#31 · (Edited)
So trying to troubleshoot the problem it seems that the issue is somehow related to the alignment and centering of safety. It is particularly problematic when pressing it on one side as it shifts then to either left or right. What is strange is that I have periods of working but very stiff safety, and then there are periods of safety that refuses to move unless I press it on both sides. I’m in a bad period now, don’t know when it ends - it’s unpredictable.

https://youtu.be/_ay-3mgzk6Y

I tried to convince Sig to let me send the gun again, but they refuse. Hopefully when more people report the problem, they will pay more attention and redesign some part or something. It looks like their manufacturing is outside of their tolerance envelope.
 
#33 ·
Hmm, does your safety move left-right and works independently of where it’s, independently on which side you press?


I also have P938. Even when my P365 has a good period and I can move it without left-right wiggle, it is order of magnitude stiffer. Always much stiffer. Not even close.

Still Sig returned me the gun claiming they tested safety, including by shop supervisor, and convinced me that stiff safety function was by design because “it’s a completely different platform “. How were they OK with such inconsistency?..

I’ve been waiting for this gun for year and a half, preordered it months ago. I even have the username reflecting my anticipation of P365. I was completely fine that a new model might have some issue and trusted Sig to fix them if necessary. And now I have a broken range toy and Sig claims it’s OK and that sending it again “would be going in circles”.

I have a new P365 MS. I now have about 400 rounds through it The safety is very easy to manipulate. Much easier than my Sig P938 or my Taurus G2C.
I have not experienced this stiff safety problems...
 
#35 ·
Just picked up my MS today here in Massachusetts. Thrilled to have it. The manual safety is a little stiff to engage, but seems lighter to disengage — perhaps since my thumb is stronger pushing down than up?
Just put in safe and will do cleaning before heading to the range soon. FYI, the folks at Sig may well have heard comments about some arriving on the dry side and mine seemed to have more than enough oil on it.
 
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#36 ·
OP here. So originally SIG kept the line that I have to break in the safety and shot few hundreds of rounds before they would consider letting me to send it again as their gunsmith inspected it and found it OK.

So I published a video on youtube, which by the way gained some feedbacks claiming that it’s fake. But after I pointed at the video to SIG, they let me send the gun again, replaced the safety and now it just works as expected! Hurray!
 

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