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New SIG owner and Customer Service

1520 Views 28 Replies 15 Participants Last post by  RolexGMT, 
RolexGMT
I have a brand new s p365x and I received it last week and then after receiving my pistol I bought a holosun 407k x2 which I was totally excited to install! I went through all the diy vids on YouTube and sat down at my bench and could not for the life of me remove the 2 screws from the slide!! I called c/s today which is Monday it’s already on the way to sig via Fed X at no charge to me!! Sigs c/s is amazing. Thanks to sig sauer!!!
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ptco911
Greetings from Kansas. Sorry to hear about your issue with your new firearm. Sig will treat you right.
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RolexGMT
Thanks for the reinforcement
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RolexGMT said:
I have a brand new s p365x and I received it last week and then after receiving my pistol I bought a holosun 407k x2 which I was totally excited to install! I went through all the diy vids on YouTube and sat down at my bench and could not for the life of me remove the 2 screws from the slide!! I called c/s today which is Monday it’s already on the way to sig via Fed X at no charge to me!! Sigs c/s is amazing. Thanks to sig sauer!!!
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Welcome from Texas.
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K
Welcome from the Badger State.
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RolexGMT
Greetings from Connecticut
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greenlantern
RolexGMT said:
I have a brand new s p365x and I received it last week and then after receiving my pistol I bought a holosun 407k x2 which I was totally excited to install! I went through all the diy vids on YouTube and sat down at my bench and could not for the life of me remove the 2 screws from the slide!! I called c/s today which is Monday it’s already on the way to sig via Fed X at no charge to me!! Sigs c/s is amazing. Thanks to sig sauer!!!
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Someone a bit overzealous with torque along the way.
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RolexGMT
Could be my friend, could be!!!
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Nickp
Welcome from PA...
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tommyh
Sig's pretty good on customer service. I do know they misdiagnosed bent feed lips on one of my mags, but they're quick and responsive and generally get it right. Good choice to not force the screws, last thing you want to do is strip them. I would support banning Allen screws and going all Torx, all the time.
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RolexGMT
Thank you very much for your insight
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Mpddoud162
Welcome from Ohio
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bearone2
welcome from az.

does rolexgmt mean anything?

daily left, right worn for 31 years.

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Howdy from western NC. Hopefully Sig CS will get you squared away.
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RolexGMT said:
I have a brand new s p365x and I received it last week and then after receiving my pistol I bought a holosun 407k x2 which I was totally excited to install! I went through all the diy vids on YouTube and sat down at my bench and could not for the life of me remove the 2 screws from the slide!! I called c/s today which is Monday it’s already on the way to sig via Fed X at no charge to me!! Sigs c/s is amazing. Thanks to sig sauer!!!
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I had to send mine too___the screws were too tight. I think they had a slew of these.
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RolexGMT
bearone2 said:
welcome from az.

does rolexgmt mean anything?

daily left, right worn for 31 years.
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Yes I have the 2012 Rolex GMT Master II. I’m new to the site and don’t know how to send pics??
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RolexGMT
4
Watch Analog watch Silver Clock Everyday carry

Watch Analog watch Clock Rectangle Font

Watch Brown Analog watch Clock Quartz clock

Watch Analog watch Clock Watch accessory Font
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RolexGMT
bearone2 said:
welcome from az.

does rolexgmt mean anything?

daily left, right worn for 31 years.
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NICE WATCHES
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bearone2
RolexGMT said:
NICE WATCHES
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thanks, been wearing rolexs' since mid '60's.
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bhrees
Welcome from NE Ohio , love my sig p365&xl and my Rolex day date , but nowadays I wear larger references so time to get a 42 or a sub
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