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Discussion Starter · #1 ·
Hi there,

I am a gun newbie (lived in Manhattan for most of my life) and finally got a rifle once moved to suburbs. I bought a new 716 Patrol slightly more than month ago and recently found time to fire it. Hired baby sister to watch kids and hired retired LE for instructions, etc for wife and myself but the gun failed/jammed after two rounds. The gun smith at Range and another gun smith at dealer where I bought both tried different things but it didn't work.

I called Sig and they said it will take 3-4 weeks to fix it and they won't replace it. Is that an usual policy if the gun fresh out of box doesn't work and all they do is try to fix it? I feel if doesn't work the first time it would periodically break down and I had go through this non sense of shipping back and forth. Had I known the quality is so bad, I would have coughed extra $'s and got a Scar 17.

Thanks for hearing the rant
 

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It's totally normal for them to fix it. Replacing a firearm almost never happens. Don't sweat it. They'll get it up and running and back in your hands before you know it. Try not to consider it a quality issue either. You have yourself a great rifle. These things can happen on even the most expensive firearms and are typically attributed to something minor. It's frustrating and it sucks to have to send your new toy in for service but it's not the end of the world.
 

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Welcome to SigTalk. I understand the frustration but Sig will get you fixed up. It happens sometimes... and with most all makes. At least you can count on the Sig people to get it fixed. Greetings from the flat lands of Kansas.
 

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Issue could be caused by lots of things. Some of the basics:

1. Did you clean and lube the rifle when you got it, using appropriate cleaners and lubricants?
2. Were you using quality, factory ammo?
3. Were you using the correct magazines and were they seated all the way?
4. Was your gas block adjusted properly (if it has an adjustable gas block)?

I know they're basic but if the answer is yes to those and it still doesn't cycle properly, send it back to Sig. I recently sent my MCX back and they turned it around in about 2 weeks door to door. I was impressed with the responsiveness of their customer service as I have dealt with a lot worse.
 

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My 716 went back three times before it ran reliably, make Sig get it right.
 

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Discussion Starter · #7 ·
Thanks everyone for the heads up.

I was using PMC Bronze as recommended by dealer. I believe dealer mentioned it was prep'ed before delivery which I assumed he oiled/lubed, etc.

The gun smith cleaned and lubricated and claimed factory left some pin stuck which he removed. But then he tried firing blanks which didn't work
 

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Thanks everyone for the heads up.

I was using PMC Bronze as recommended by dealer. I believe dealer mentioned it was prep'ed before delivery which I assumed he oiled/lubed, etc.

The gun smith cleaned and lubricated and claimed factory left some pin stuck which he removed. But then he tried firing blanks which didn't work
What would firing a blank prove besides the firing pin would strike the primer? Did he attach a blank adapter? If this is the same guy that "prep'ed" the rifle you may have found the issue..........
 

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He removed a pin ? What pin did he remove?

He tested with a blank ?

I have never heard of a dealer prepping a firearm, but that's just me.

I think Jtallen83 nailed the problem.

Good luck and be safe.
 

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Sounds fishy to me. I've never heard of a gun dealer prepping a gun. A pin stuck? I concur with the others that sounds like BS. The 716 is gas piston operated, a blank will not operate that system. A bullet must go down the barrel and past the gas port in order for the gas pressure to hit the piston and operate the action. You should always spend time reading the owners manual, disassemble, clean and lubricant a new firearm. This will also assure your complete familiarity with the new weapon before you ever hit the range. Best of luck you have a fine weapon there. Welcome from Southern Ohio
 

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Thanks everyone for the heads up.

I was using PMC Bronze as recommended by dealer. I believe dealer mentioned it was prep'ed before delivery which I assumed he oiled/lubed, etc.

The gun smith cleaned and lubricated and claimed factory left some pin stuck which he removed. But then he tried firing blanks which didn't work
The PMC Bronze and Federal XM80C is what I used before I started handloading for my 716. Both worked well. The firing of blanks in this rifle does not prove much of anything as was said in previous post's because the rifle will not cycle. I am also suspicious of this dealer "prepping the rifle". My 716 and the 2 516's I have were well lubed when in the box. I pushed the pins out to take a look inside and then reassembled and headed to the range. The rifles (716 & 516's) functioned without any failures and the accuracy is exceptional. All now use hand loads.

With the first 516 I have a hand load that works very well. The brass is fire formed and then neck sized. When I bought the second 516 I used some factory ammo as I did with the first. Then to test Sig's quality and consistency I used the hand loads I made for the first 516. There were no failures and accuracy was consistent with the first rifle.

I am suspicious of the dealer and gunsmith.
 

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Don't disappear on us. There is a good amount of knowledge here. Its okay to be new and not know something or much of anything...as long as you know firearm safety. Give us some specifics of the gunsmith and exactly what it is that he did. You said the failed/jammed...what part(s) jammed. If you don't know pictures can help us, help you.
 

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He's in New Jersey. Sorry but I don't expect many people there to be familiar with evil black rifles especially somebody who removes a pin and fires blanks thru it to check for function?

Kinda like the guy who puts an engine back together and winds up with a half dozen extra parts you don't need.

'This pin? Oh you don't need that, I'll just remove it.'

Um ok?!?
 
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