Hi all,
I have owned a p226 and sp2022. After deciding to get some trigger work done and changing the sites, I contacted SigSauer and made the arrangements. They said I could not have the guns delivered back at my business address and someone needed to be able to receive them, so to be on the safe side I made arrangement with an FFL and had him pass the info to SigSauer. What followed was just plain stupid.
1. my inquiries on the status of the order went unanswered
2. I received an email that my order was completed and pistols were sent out (no service, bill or tracking number or address that they were going to)
3. 5 transactions appeared on my credit card, the bank got suspicious and blocked them.
4. I could not figure out what they were for as they were way in excess of what I had been told (like double)
5. Spoke to my rep at sigsauer who could not provide me with a bill for work done so that I verify the transactions for the bank. The bank reassured me that I could dispute them if they turned out to be wrong, so I permitted them.
6. Both pistols were delivered to my waiting room without anyone signing and were just sitting there for anyone to take, should they wish.
7. The statements in the package confirmed my suspicions about the charges
8. Contacted the rep and complained. He responded with an apology for my "inconvenience" and said he was working on correcting the overcharge.
9. That was 9 days ago. No money has come into my bank and no further communications from them.
I have owned a p226 and sp2022. After deciding to get some trigger work done and changing the sites, I contacted SigSauer and made the arrangements. They said I could not have the guns delivered back at my business address and someone needed to be able to receive them, so to be on the safe side I made arrangement with an FFL and had him pass the info to SigSauer. What followed was just plain stupid.
1. my inquiries on the status of the order went unanswered
2. I received an email that my order was completed and pistols were sent out (no service, bill or tracking number or address that they were going to)
3. 5 transactions appeared on my credit card, the bank got suspicious and blocked them.
4. I could not figure out what they were for as they were way in excess of what I had been told (like double)
5. Spoke to my rep at sigsauer who could not provide me with a bill for work done so that I verify the transactions for the bank. The bank reassured me that I could dispute them if they turned out to be wrong, so I permitted them.
6. Both pistols were delivered to my waiting room without anyone signing and were just sitting there for anyone to take, should they wish.
7. The statements in the package confirmed my suspicions about the charges
8. Contacted the rep and complained. He responded with an apology for my "inconvenience" and said he was working on correcting the overcharge.
9. That was 9 days ago. No money has come into my bank and no further communications from them.
